Our Delivery Service
After your order is placed with Rogerseller, your delivery of goods will be coordinated by our Client Services Team and dispatched from Derrimut, Victoria (3030). We entrust in the services of StarTrak and Toll Express to deliver your goods on time. Delivery fees are calculated by your total order value and timings are dependent on location. As a general guide, most metro city deliveries will take between 1-5 days and up to 7 working days for regional areas.
Road Delivery is available on all orders and is dispatched the very same day if the order is received by 12pm EST weekdays. Delivery times range from 1-5 days depending on your location.
We deliver all over Australia to your home or building site. Remember, all deliveries need to be signed for.
At the moment, our site does not support international orders. However, our sales team will be more than happy to arrange for international delivery. Click here to get in touch.
Showroom Order Delivery Advice
For all orders placed via our Showrooms, our Client Services Team will phone you to organise your delivery. They will advise an estimated time of arrival for your order and which transport company will be used, confirming which service you have selected to send your goods.
Delivery Cost & Timings
Your delivery fee is calculated by your total order value. Delivery times vary depending on location. As a general guide, most metro city deliveries will take between 1-5 days and up to 7 working days for regional areas.
All deliveries must be signed for when you receive them and online orders cannot be delivered to PO Boxes.
If you have any queries relating to delivery times and costs for your area or you haven’t received your goods within a reasonable period, please contact our Concierge team on 1300 781 966.
If you would like to return an item, you have 30 days from your delivery date to make your claim. Head to our Returns page for more information.
We offer one month’s free storage from your original delivery date. Delivery of goods must be received within this time. If items are not taken by this time storage & administration fees will apply.
Our highly trained, friendly, Client Services team is available for all your after sales enquires, including delivery arrangements, payment & returns. You can contact them at:
Rogerseller Client Services Team1300 781 firstname.lastname@example.org
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