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Delivery

Our Delivery Service

After your order is placed with Rogerseller, your delivery of goods will be coordinated by our Concierge team and dispatched from Derrimut, Victoria (3030). We entrust in the services of StarTrak and Toll Express to deliver your goods on time. Delivery costs and timings are dependent on location and method of delivery and we outline the details for you below. As a general guide, most metro city deliveries will take between 1-5 days and up to 7 working days for regional areas.

Delivery Options

There are two delivery options available to you; Standard Road Delivery or Air Freight Delivery:

Standard Delivery
Road Delivery is available on all orders and is dispatched the very same day if the order is received by 12pm EST weekdays. Delivery times range from 1-5 days depending on your location.

Air Freight Delivery
Air Freight Delivery is available on all orders less than 151kg and is dispatched the very same day if the order is received by 12pm EST weekdays. All air freight deliveries to metro areas are scheduled to arrive by the next day and up to 3 days for non-metro locations.

Delivery Areas

We deliver all over Australia to your home or building site. Remember, all deliveries need to be signed for.

At the moment, our site does not support international orders. However, if you would like to contact us directly at , we will be more than happy to arrange for international delivery.

Showroom Order Delivery Advice

For all orders placed via our Showrooms, our Concierge Team will phone you to organise your delivery. They will advise an estimated time of arrival for your order and which transport company will be used, confirming which service you have selected to send your goods.

Delivery Cost & Timings (online deliveries only)

Your delivery fee is calculated by the size and weight of your total online order, plus the delivery location. Delivery times vary depending on location. As a general guide, most metro city deliveries will take between 1-5 days and up to 7 working days for regional areas. Please refer to the tables below as a guide only.

All deliveries must be signed for when you receive them and deliveries cannot be made to PO Boxes.

If you have any queries relating to delivery times and costs for your area or you haven’t received your goods within a reasonable period, please contact our Concierge team on 1300 781 966.

Shipping will be automatically calculated during checkout.

 

 

VIC

NSW/ACT

QLD

Delivery Cost & Time

Delivery Cost & Time

Delivery Cost & Time

Road

Air

Road

Air

Road

Air

Small
(0-22kg)

$22.00

Next Business Day

N/A

$33.00

Next Business Day (SYD, CBR only)

$77.00

Next Business Day

$33.00

Next Business Day (BNE, GC, SC only)

$77.00

Next Business Day

Medium
(23-75kg)

$49.50

Next Business Day

N/A

$77.00

Next Business Day (SYD, CBR only)

$242.00

Next Business Day

$77.00

Next Business Day (BNE, GC, SC only)

$242.00

Next Business Day

Large
(76-150kg)

$88.00

Next Business Day

N/A

$110.00

Next Business Day (SYD, CBR only)

$418.00

Next Business Day

$110.00

Next Business Day (BNE, GC, SC only)

$418.00

Next Business Day

X Large
(>151kg)*

$110.00

Next Business Day

N/A

$176.00

Next Business Day (SYD, CBR only)

N/A

$176.00

Next Business Day (BNE, GC, SC only)

N/A

 *Please note: An order of two baths will incur two times the XL delivery fee. 

 

 

WA

SA

TAS

NT

Delivery Cost & Time

Delivery Cost & Time

Delivery Cost & Time

Delivery Cost & Time

Road

Air

Road

Air

Road

Air

Road

Air

Small
(0-22kg)

$33.00

4-5 Business Days (PER only)

$99.00

Next Business Day

$22.00

Next Business Day (ADL only)

$49.50

Next Business Day

$33.00

3-4 Business Days

$55.00

Next Business Day

$33.00

3-5 Business Days (ASP, DAR)

$99.00

Next Business Day

Medium
(23-75kg)

$82.50

4-5 Business Days (PER only)

$385.00

Next Business Day

$55.00

Next Business Day (ADL only)

$88.00

Next Business Day

$82.50

3-4 Business Days

$154.00

Next Business Day

$82.50

3-5 Business Days (ASP, DAR)

$385.00

Next Business Day

Large
(76-150kg)

$154.00

4-5 Business Days (PER only)

$759.00

Next Business Day

$104.50

Next Business Day (ADL only)

$154.00

Next Business Day

$121.00

3-4 Business Days

$275.00

Next Business Day

$154.00

3-5 Business Days (ASP, DAR)

$759.00

Next Business Day

X Large
(>151kg)*

$275.00

4-5 Business Days (PER only)

N/A

$154.00

Next Business Day (ADL only)

N/A

$264.00

3-4 Business Days

N/A

$275.00

3-5 Business Days (ASP, DAR)

N/A

 *Please note: An order of two baths will incur two times the XL delivery fee. 

Returns

If you would like to return an item, you have 30 days from your delivery date to make your claim. Head to our Returns page for more information.

Who to Contact?

Our highly trained, friendly, Concierge team is available for all your after sales enquires, including delivery arrangements, technical and installation issues, warranty and returns. You can contact them at:

Rogerseller Concierge Team
1300 781 966